- What the client wants
As soon as there has been contact between us we would have an informal, “getting to know each other”, meeting with our prospective client. Experience has shown that if the relationship is comfortable, the working relationship will be open and frank for all involved.
Options can be explored, with illustrations of completed jobs. The regulations that might apply can be identified; and how Evolution Creations can advise and help made clear.
And from these beginnings estimated costs can be formulated before commitments are finalised. And the brief written.
- The brief
So that there is no misunderstanding, Evolution Creations will be at pains to help with the preparation of the brief: this is your instruction to us. And the final price will be determined by the brief.
The Client’s choices between options will have been made at this point.
What’s required of the builder will be clear.
- The price
When we submit our price to the Client it will always cover the exact, firm requirements and if required priced options that may initially remain to be decided at points during the work.
Timings will be taken into account.
And we will make sure that any necessary clarifications are given.
- The work
We will dedicate a project manager to your project who will ensure a day-to-day contact with you for your assurance of progress. We are with you until the job is done.
Any of your issues that may arise will have immediate attention and as far as possible we will agree with you to work around what is convenient for you from time to time.
The project manager will ensure that the right craftsmen are on the job at the right time. Your site will be tidy, uncluttered and made safe at the end of every working day.
- The completion
Work will have been inspected throughout the job. When substantially complete a thorough inspection will enable the client to accept and pay for the work, subject to any retentions that have been agreed at the time of pricing.
As is usual in building works, any snagging will be identified once the works have settled for a short period.
Snags listed and rectified and finally inspected in the client’s presence will enable final payment in total.
And since the major part of our work is gained by referral, at that stage we’d hope to have your endorsement.